Silver siddhi (operated by Siddhi Jewellers) values your trust. We are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit www.silversiddhi.com .
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide you with a seamless shopping experience:
- Personal Information: When you make a purchase or create an account, we collect details such as your Name, Billing Address, Shipping Address, Email Address, and Phone Number.
- Payment Information: We do not store your credit/debit card details or UPI PINs. All payment transactions are processed through secure third-party payment gateways (e.g., Razorpay, PayU, Stripe) which adhere to the highest security standards (PCI-DSS).
- Automated Information: When you browse our store, we automatically receive your computer’s internet protocol (IP) address, browser type, and operating system. This helps us optimize our website for your device.
2. How We Use Your Information
We use your data strictly for the following purposes:
- Order Fulfillment: To process transactions, arrange for shipping, and provide you with invoices and order confirmations.
- Communication: To update you on your order status, delivery timelines, or return requests.
- Marketing (Optional): With your permission, we may send you emails or WhatsApp messages about new collections (like The Festive Edit), exclusive offers, or store updates. You can unsubscribe at any time.
- Fraud Prevention: To screen orders for potential risk or fraud.
3. Sharing of Information
We value your privacy and never sell your personal information to third parties. We only share data with trusted partners essential to our operations:
- Logistics Partners: We share your name, address, and phone number with courier services (e.g., Bluedart, Delhivery) to ensure your jewellery reaches you.
- Service Providers: We may use third-party tools for email marketing or analytics (e.g., Google Analytics) to improve our store.
- Legal Compliance: We may disclose your information if required by law or if you violate our Terms of Service.
4. Cookies
Our website uses “cookies” (small data files stored on your device) to enhance your experience.
- Cookies allow us to remember your cart items so they don’t disappear if you close the tab.
- They help us understand which products are popular.
- Control: You can choose to disable cookies through your browser settings, though this may affect some website functions.
5. Data Security
To protect your personal information, we take reasonable precautions and follow industry best practices.
- SSL Encryption: Our store is encrypted using Secure Socket Layer (SSL) technology. This ensures that any data you enter (like passwords or address details) is transmitted securely.
- Restricted Access: Only authorized personnel from the Silvok/Siddhi Jewellers team have access to your order details for fulfillment purposes.
6. Third-Party Links
Our website may contain links to other websites (e.g., Instagram, Facebook). Once you leave our store or are redirected to a third-party website, you are no longer governed by this Privacy Policy. We are not responsible for the privacy practices of other sites.
7. Your Rights
- Access & Correction: You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
- Opt-Out: If you no longer wish to receive marketing messages, you can click the “Unsubscribe” link in our emails or contact us directly.
8. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence. We do not knowingly collect personal information from children under the age of 18.
9. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
10. Contact Us / Grievance Officer
In accordance with the Information Technology Act 2000 and rules made there under, if you have any questions or grievances regarding your data, please contact:
- Name/Designation:
kishan soni - Email:
support@silversiddhi.com - Address:
Siddhi Jewellers, sardarpura 3 rd b road jodhpur raj